MOQ 1 Pcs-Dropshipping for Stocks
MOQ 5/30/50 Pcs For Customized
Source factory supports LOGO customization,
Material customization
Size customization
About Payment
We can give you the EXW price or DDP price:
For most customers,we will give you the DDP price and delivery your products to your adrress from our factory China.
If you have shippings forwarder in China,we will give you the exw price and ship your products to your forwader's address in China.
For stocks,100% payment before delivery,For customized orders,30% deposit, 100% full payment before delivery.
About Package
Considering the large size and weight of the product, we set up double protection in the packaging
First, honeycomb carton packaging, effectively fix the position of the product to prevent the impact in transportation.
Secondly, the outside of our products are protected by special pallets for logistics to avoid damage to the packaging and products during handling.
About Delivery
We will delivery your products in 7 days dor stocks.And will let you know the leading time for customized orders.
Because of the product and the size and weight, we default to sea or rail transport, the transport time is different depending on your country, about 25 days-45 days.
We can also use air freight if you need it. delivery time is 7-9 days please contact us and we will check the air freight cost for your address.
IT IS VERY IMPORTANT FOR YOU TO FOLLOW THESE STEPS BEFORE YOU SIGN:
Take your time and carefully inspect the box for any visible damage to it or the tent. While it’s rare for any tent to arrive with damage, it, unfortunately, does happen on occasion.
Note: The driver will not assist in inspection and may even make you feel rushed, but don’t allow him/her to affect your careful inspection.
If there is no damage, you can accept and sign for your delivery.
If you notice surface damage to the tent box (punctures, indentions, etc.):
Make sure you report any damage to your tent within 48 hours of delivery to ensure a claim can be filed.
Take photos of those areas and note the details of what you see on the delivery ticket prior to accepting the delivery.
Then, take a photo of the signed delivery ticket with the damage noted and email the photos of the damage and signed delivery ticket to service@broncoutdoor.com.
We will review all items noted and work with you to resolve them.
Inspecting Your Tent
Though unlikely, damage can be present on the tent and without box damage. Because of this, it is very important that you unbox and inspect the tent.
Once you have accepted the delivery, make sure to fully unbox and inspect the tent for damage on all sides. If there is damage to your tent, it needs to be reported to us within 48 hours of delivery. If there is damage to the tent, email photos to service@broncoutdoor.com,and we can assist with options for a resolution!
Note: If damage is not reported within 48 hours of delivery, we will not be able to file a claim with the carriers or present you with options for a resolution on the damage.
